Shangri-La Surabaya Exterior photoShangri-La Surabaya Exterior photoShangri-La Surabaya Gym photo

Shangri-La Surabaya, Surabaya

Book here and pay
10% less
than on Booking.com!
Check rooms and rates
From$67 /night
Check-in
06Aug
Check-out
07Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jl May Jend Sungkono 120, Surabaya, 60256
-
Close to Ciputra World Surabaya Mall
Perfect
9.1
9.2
/10
4.3
4.5
/5

Shangri-La Surabaya is a 5-star hotel featuring luxurious accommodations and extensive amenities. Guests can enjoy the benefits of Horizon Club access, a refined oasis in the heart of the city, and an array of dining options, including Italian cuisine at Sapore. The hotel is rated 8.8/10 on Booking.com.

Rooms & Amenities

Rooms at Shangri-La Surabaya provide air conditioning, flat-screen TV, mini-bar, and coffee-making facilities. Horizon Club rooms offer exclusive access to the lounge, where guests can enjoy breakfast and evening cocktails. Suites include additional amenities and expansive city views.

Dining Options

Dining options at Shangri-La include the renowned Shang Palace for classic Chinese cuisine and Sapore for authentic Italian dishes, featuring wood-fired specialties. The hotel's Lobby Lounge offers an extensive selection of teas, coffees, and snacks. Room service is also available for dining convenience.

Leisure & Shopping

Shangri-La Surabaya provides a comprehensive spa experience with The Spa, offering a variety of treatments. The hotel features a well-equipped fitness center and swimming pool. Guests can also access nearby shopping centers like Ciputra World Surabaya and Tunjungan Plaza.

Business & Transportation

The hotel offers extensive business facilities, including meeting rooms and the impressive Grand Ballroom for events. Shangri-La Surabaya is 20 km from Juanda Airport, with shuttle services available. For local transport, bus services operate nearby, allowing easy access to various attractions.

“Shangri-La Surabaya impresses as a top-tier destination, particularly for business and family trips, blending Asian and Javanese design for a distinct sense of place. I especially like that it emphasizes leisure facilities and comprehensive meeting spaces. Its access to both cultural sites and the airport makes it a practical, yet elegant, choice.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels

Choose your room type

Shangri-La Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Horizon Deluxe King Room
    2 persons
    35 sq. feet
    1 King-size bed
    Air conditioning
    Shower
  • Deluxe Twin Room
    2 persons
    35 sq. feet
    2 Single beds
    Air conditioning
    Shower
  • Deluxe King Room
    2 persons
    35 sq. feet
    1 King-size bed
    Air conditioning
    Shower
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Shangri-La Surabaya offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.3/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Shangri-La Surabaya presents a delightful array of dining experiences that celebrate international flavors in inviting settings. Whether indulging in homestyle Italian at Sapore Osteria or savoring classic provincial Chinese cuisine at Shang Palace, guests are treated to warm service and culinary artistry.
  • Jamoo

    International buffet
    Ambiance
    Family-friendly, modern atmosphere
    Key Offerings
    A vibrant all-you-can-eat dining experience featuring a wide variety of international dishes, ensuring everyone finds something to enjoy. Perfect for breakfast, lunch, or dinner.
    Reservation
    Not needed
    Breakfast from 6:00 AM to 10:00 AM; Lunch and Dinner from 6:00 AM to 11:00 PM (Friday to Sunday)
  • Shang Palace

    Classic provincial Chinese cuisine
    Ambiance
    Elegant setting perfect for lunch or dinner
    Key Offerings
    Renowned for its signature dishes, Shang Palace offers a taste of the finest Chinese fare, crafted to impress with authentic flavors and inviting presentation.
    Reservation
    Recommended
    Lunch and Dinner service; hours may vary
  • Sapore Osteria

    Homestyle Italian cooking
    Ambiance
    Warm and inviting with friendly service
    Key Offerings
    Delicious Italian fare accompanied by an extensive selection of drinks, enhancing the culinary journey through Italy's cherished flavors.
    Reservation
    Recommended
    Hours may vary; available for lunch and dinner
  • Lobby Lounge

    Light snacks and beverages
    Ambiance
    Popular social space with a cozy atmosphere
    Key Offerings
    An impressive selection of teas, coffees, and snacks, ideal for casual gatherings or moments of relaxation.
    Reservation
    Not needed
    Hours may vary; generally open throughout the day

Location

Jl May Jend Sungkono 120, Surabaya, 60256
Explore Surabaya
Explore Surabaya
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Ciputra World Surabaya Mall
Ciputra World Surabaya Mall
9 minutes' walk
Ciputra World features shopping, dining, and entertainment. A popular spot for a mix of local and international brands.
Surabaya Town Square
Surabaya Town Square
25 minutes' walk
A lively entertainment hub with shops, restaurants, and a beautiful park vibe, perfect for families and casual outings.
Monumen Kapal Selam
Monumen Kapal Selam
10 minutes' drive
A submarine monument and museum showcasing Indonesian naval history. Guided tours offer a unique perspective on maritime heritage.
Sura and Baya statue
30 minutes' walk
This iconic statue represents the city's history. A great photo opportunity and a brief insight into Surabaya's culture.
Taman Bungkul Park
30 minutes' walk
A relaxing urban park with walking paths, gardens, and playgrounds. Great for families and those seeking tranquility.
Surabaya Zoo
Surabaya Zoo
5 minutes' drive
Home to diverse wildlife, it offers engaging exhibits and a fun day out for families and animal lovers alike.
Cultural Festivals
variable depending on the event
Throughout the year, experience local culture with traditional music and art festivals, often near city centers.
Jamoo
1 minute' walk
An all-day dining venue offering a mix of Indonesian and international cuisine in an elegant setting.
Sapore Osteria
1 minute' walk
Italian restaurant known for its pasta dishes and fine wines. A cozy atmosphere perfect for couples and casual dining.
Shang Palace
7 minutes' walk
Authentic Chinese cuisine in a sophisticated setting specializing in dim sum and traditional dishes.
Citilites Skyclub and Bistro
10 minutes' walk
A rooftop venue featuring stunning views of the city, known for live music and a vibrant nightlife atmosphere.
XXI Garden Cafe
10 minutes' walk
A casual venue offering movies and food, ideal for families looking for a fun and relaxed evening atmosphere.
Getting around
  • City Centre
    Surabaya 6 min  ·  2.5 mi
  • Airports
    Juanda (SUB) 30 min  ·  12.2 mi
    Abdul Rachman Saleh (MLG) 126 min  ·  52.2 mi
  • Train
    Pasar Turi Train Station Surabaya 8 min  ·  3.0 mi
    Gubeng Train Station 8 min  ·  3.0 mi
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 14:00-23:00
Check-out
from 06:00-12:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs IDR 116162 per person per day.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of floors:
17
Number of rooms:
357

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 241 verified reviews
9.2 /10
Perfect
92 %
Recommend
Breakfast
8.5/10
Cleanliness
9.5/10
Comfort
9.5/10
Facilities
9.3/10
Free WiFi
8.2/10
Location
9.0/10
Paid Wi-Fi
7.5/10
Staff
9.5/10
Value for money
8.9/10
Pros
Attentive staff
Consistent service
Comfortable bed
Cons
Worn-out room
Guest reviews
based on 358 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Shangri-La Surabaya
How far is Shangri-La Surabaya from Juanda International Airport?
The hotel is 20 km from Juanda International Airport, approximately a 20-minute drive.
What are some nearby attractions to Shangri-La Surabaya?
Nearby attractions include Ciputra World Surabaya (0.5 km), Taman Safari II (2 km), and the House of Sampoerna (5 km).
What are the check-in and check-out times at Shangri-La Surabaya?
Check-in is from 14:00 and check-out is until 12:00.
Does Shangri-La Surabaya have on-site dining options?
On-site dining options include Sapore Osteria and Shang Palace, serving Italian and Chinese cuisine respectively.
What room amenities can guests expect at Shangri-La Surabaya?
Rooms are equipped with air conditioning, a flat-screen TV, DVD player, minibar, and coffee/tea making facilities.
What leisure activities does Shangri-La Surabaya offer?
Guests can enjoy tennis courts, swimming pools, a children's play area, and a game room.
What business services are provided at Shangri-La Surabaya?
The hotel offers comprehensive meeting facilities with 6 meeting rooms and a business centre.
What is the cost of breakfast at Shangri-La Surabaya?
Breakfast is available for an additional charge of 381150 IDR.
Does Shangri-La Surabaya provide an airport shuttle service?
Airport shuttle services are available at an extra charge.

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